A concierge that actually books.
A QR code in the room, and the concierge sits in the guest's phone: it answers in their language, books the services they ask for, and passes to the staff only what needs a person.
Not just answers, actions
04Informs
Hours, check-in, breakfast, Wi-Fi, parking, pets, spa. It answers only from the property's own content: if something is not there, it does not invent it and hands over.
Organises
Itineraries, sights, events, restaurants, excursions. Suggested from the guest's interests and the time they actually have.
Books
Restaurant, spa, massage, transfer, bikes, taxi, tastings. From the question to the booking in the same conversation, even with the desk closed.
Escalates to the staff
Towels, pillows, cleaning, maintenance, late check-out, room service. Anything needing a person lands on a board, with the room, the language and the time.
How it is built
04No app to download
A QR code opens a web app. A guest staying two nights installs nothing, and every extra step between the code and the answer loses half the people.
The property writes the content
Hours, services and rules come from a panel, not from a prompt. Whoever works the desk updates the concierge without calling us.
An action is a tool, not a sentence
Booking really calls the booking system. A model that says "I have booked it" without having booked anything is the fastest way to lose a property's trust.
Over 50 languages, without translating the content
The content stays in the language it was written in; the answer comes out in the guest's. Translating everything up front would have been more expensive and more brittle.
The product lives on consergio.ai
Plans, the demo and the documentation are on its own site. If you run several properties or need it wired into your PMS, that part we build to order.